Effective
We gather identification details (name, email, phone), guardian contact for minors, billing details, shipping addresses for eco kits, learning preferences, device metadata, and support conversations. Data enters our systems when you submit forms, enroll in a plan, join live rooms, or interact with our coordinators.
Personal data powers enrollment reviews, account provisioning, lesson personalization, kit fulfillment, payment processing, fraud monitoring, customer support, service analytics, and required compliance reporting. Communications are delivered through secure email, SMS, and video channels so you can receive reminders and guidance.
For EEA and UK residents we process data on the basis of contract performance (providing tutoring services), legitimate interests (improving platforms, preventing abuse), legal obligations (tax and accounting rules), and consent (marketing newsletters or non-essential cookies). You may withdraw consent at any time without affecting earlier lawful processing.
Access is limited to vetted staff, tutors, and processors supporting scheduling, payment, shipping, analytics, and communications. We may disclose data to comply with legal requests, enforce agreements, or protect safety. We never sell learner information, and every processor signs confidentiality and data protection terms.
Safeguards include HTTPS encryption, role-based access, secure device policies, and regular instructor training. We monitor systems for unusual activity and promptly investigate potential incidents. While no platform is perfectly secure, we maintain layered technical and organizational measures aligned with industry standards.
You may request access, correction, deletion, restriction, portability exports, or object to certain processing. Submit requests via info@glaxphunchod.world or call +1 818 557 7379. We respond within 30 days and may request verification before fulfilling sensitive requests.
We operate from the United States and may transfer data to processors in other countries that provide comparable protections. When transfers involve jurisdictions without an adequacy decision we rely on Standard Contractual Clauses or other legally recognized safeguards.
Enrollment and billing files are stored for up to seven years to satisfy contractual and regulatory requirements. Lesson recordings and chat logs are deleted within ninety days unless an active cohort requests longer access. Support tickets are retained for 24 months to improve service quality.
We offer programs for learners ages 13+ and require verifiable guardian consent for anyone younger than 16 where required by law. We do not knowingly collect data from children without guardian involvement, and parents may review or delete data tied to a minor student at any time.
Google Ads conversion tracking: measures campaign effectiveness and links a completed form or purchase back to advertising efforts. Google Ads remarketing: uses cookies to show tailored ads across Google Display Network properties until you opt out. Google Analytics: records aggregated usage metrics, truncated IP addresses, and events to guide product improvements. Google Maps API: resolves addresses and renders location embeds used for shipping confirmations. Each provider operates under its own privacy policy and offers opt-out tools.
We store essential cookies for authentication, consent tracking, and session routing. Analytics and marketing cookies described in the Cookies Policy only load after you provide consent. You may update preferences anytime through browser settings or the privacy banner.
We revise this notice when services, regulations, or processors change. Major updates appear on this page, inside your learner dashboard, and via email when required. The "Effective" date reflects the latest revision.
Address privacy inquiries to Glaxphunchod, 1825 W Verdugo Ave, Burbank, CA 91506, United States, phone +1 818 557 7379, or email info@glaxphunchod.world. You may also escalate unresolved GDPR issues to your local supervisory authority.
We use strictly necessary cookies to power scheduling and analytics. Review our privacy documents for details.
Privacy notice